Player Protection First

Play Smart.
Stay in Control.

At jiji1, we believe gaming should always be fun — never a source of stress or financial harm. Our responsible gaming program gives every Filipino player the tools, knowledge, and support to keep their gameplay healthy and enjoyable.

Must be 21 or older to register and play on jiji1.

21+

Online gaming in the Philippines is strictly for adults aged 21 years and older, in line with PAGCOR regulations.

Need Help Now?

PAGCOR Responsible Gaming Hotline:
1-800-10-PAGCOR
(Plain text — not a clickable link)

21+
Minimum Age Requirement
24/7
Player Support Available
5+
Self-Protection Tools
₱0
Cost to Self-Exclude
Our Commitment to You

How jiji1 Keeps Gaming Safe

Responsible gaming isn't just a checkbox for us — it's built into every part of the jiji1 platform. Here's what we do to protect every player.

Strict 21+ Age Verification

Every jiji1 account goes through a mandatory KYC process. We verify your government-issued ID — PhilSys, passport, or driver's licence — before any real-money play is allowed. No exceptions, ever.

Deposit Limits

Set a daily, weekly, or monthly deposit cap directly from your account settings. Once your limit is reached, jiji1 will automatically block further deposits until the period resets — keeping your budget firmly in your hands.

Session Time Reminders

Lose track of time at the lounge? jiji1 sends you in-platform alerts after 1 hour, 2 hours, and 3 hours of continuous play. You can also set a custom session time limit that will log you out automatically when reached.

Cool-Off Periods

Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During a cool-off, your account is temporarily suspended from real-money play. You can request a cool-off anytime through Player Support.

Self-Exclusion

If you feel your gaming is getting out of control, jiji1's self-exclusion tool lets you close your account for a minimum of 6 months or permanently. Self-exclusion is free, immediate, and cannot be reversed during the chosen period.

24/7 Player Support

Our Player Support team is available around the clock via live chat inside the jiji1 platform and app. Whether you need help setting limits, understanding your options, or requesting self-exclusion — we're always here, no judgment.

Player Tools

Your Controls, Your Rules

jiji1 puts the power of responsible gaming directly in your hands. Every tool listed here is available free of charge inside your account dashboard. You don't need to contact support to activate most of them — just log in, go to your account settings, and take control.

We strongly encourage all players — especially those who are new to online gaming — to set their deposit limits before making their first deposit. It takes less than a minute and gives you a solid safety net from day one.

All responsible gaming tools on jiji1 are completely free and take effect immediately upon activation.
Deposit Limit

Cap your daily, weekly, or monthly deposits. Limits take effect immediately and can only be lowered — not raised — within the same period.

Loss Limit

Set a maximum amount you're comfortable losing in a given period. Once reached, jiji1 will pause your real-money play until the period resets.

Session Time Limit

Choose how long each gaming session can last. When the timer runs out, you'll be automatically logged out — no willpower required.

Reality Check

Receive periodic pop-up reminders showing how long you've been playing and your net win/loss for the session — keeping you grounded in reality.

Cool-Off Period

Take a short break from real-money play for 24 hours, 7 days, or 30 days. Your account stays open but deposits and bets are blocked.

Self-Exclusion

Close your account for 6 months, 1 year, 5 years, or permanently. Immediate effect, no reversal during the chosen period, and completely free.

Know the Signs

Is Gaming Still Fun for You?

Gaming at jiji1 is meant to be entertainment — like going out for a night at a lounge in Makati or BGC. But for some players, what starts as fun can gradually become a problem. Knowing the warning signs early makes all the difference.

The signs below are not meant to judge — they're meant to help. If you recognise any of them in yourself or someone you care about, please reach out to our Player Support team or use one of jiji1's responsible gaming tools right away.

Problem gambling affects players of all backgrounds — from Quezon City to Cebu to Davao. You are not alone, and help is always available.

You keep playing — or deposit more money — specifically to try to win back money you've already lost. This is one of the most common and dangerous patterns in problem gambling. The house edge means chasing losses almost always leads to bigger losses.

Using money set aside for rent, groceries, bills, or your family's needs to fund gaming sessions is a serious warning sign. Gaming should only ever be funded from your discretionary entertainment budget — money you can genuinely afford to lose.

If you find yourself lying about how much time or money you spend on gaming, or hiding your activity from the people close to you, that's a strong signal that gaming has moved beyond healthy entertainment. Secrecy and shame are common companions of problem gambling.

Experiencing anxiety, irritability, or a strong urge to return to gaming when you're away from it can indicate psychological dependence. Healthy gaming is something you can step away from without distress.

Regularly playing for much longer than you intended — missing meals, sleep, or commitments because you lost track of time — is a sign that gaming may be taking over. Use jiji1's session time limit tool to set a hard stop before you start playing.

When gaming starts to interfere with your job, studies, family responsibilities, or social life, it has crossed the line from entertainment into a problem that needs to be addressed. Please reach out to jiji1 Player Support or a professional counsellor.
Quick Self-Check

How's Your Gaming Health?

Answer these questions honestly. If you answer "yes" to two or more, we encourage you to use jiji1's responsible gaming tools or speak with our Player Support team.

01 Have you ever spent more money on gaming than you originally planned in a single session?
02 Have you ever borrowed money or sold something to fund your gaming?
03 Do you find yourself thinking about gaming when you're doing other things — at work, at school, or with family?
04 Have you ever tried to cut back on gaming but found it difficult to do so?
05 Has gaming ever caused arguments or tension with your family, partner, or friends?
06 Do you feel the need to bet larger and larger amounts to get the same level of excitement?
07 Have you ever used gaming as a way to escape from stress, problems, or negative feelings?
08 Have you ever felt guilty, ashamed, or anxious about your gaming habits?
If you answered "yes" to two or more questions, please consider activating a deposit limit or cool-off period in your jiji1 account settings, or contact our Player Support team via live chat for a confidential conversation.
The Golden Rules

Principles of Responsible Gaming

Keep these principles in mind every time you play at jiji1.

Gaming is Entertainment, Not Income Treat every peso you deposit as the cost of entertainment — like buying a movie ticket or going out for dinner in Bonifacio Global City. Never rely on gaming winnings as a source of income or to pay bills.
Set a Budget Before You Play Decide how much you're comfortable spending before you open any game. Use jiji1's deposit limit tool to enforce that budget automatically — don't rely on willpower alone when you're in the middle of an exciting session.
Never Chase Your Losses Losing streaks are a normal part of gaming. The worst thing you can do is deposit more money to try to win it back. Accept losses as part of the experience and walk away when you've hit your limit.
Take Regular Breaks Step away from the screen regularly. Grab a snack, stretch, or chat with someone. Regular breaks help you stay in control of your time and keep gaming in its proper place as one part of a balanced life.
Don't Play Under the Influence Avoid gaming when you're drunk, emotionally upset, or under significant stress. Impaired judgment leads to poor decisions and bigger losses. The jiji1 lounge will still be here when you're in a better headspace.
Keep Your Account Secure Never share your jiji1 login credentials with anyone — including family members. Each account is personal and must only be used by the verified account holder who is 21 or older. Shared accounts violate our Terms & Conditions.
Get Support

You Don't Have to Face It Alone

If you or someone you know needs help with problem gambling, these resources are available in the Philippines.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed online gaming operators in the Philippines. PAGCOR provides resources and a dedicated hotline for players who need assistance.

Hotline: 1-800-10-PAGCOR
(Plain text — not a clickable link)

National Center for Mental Health

The NCMH in Mandaluyong City provides mental health services including counselling for behavioural addictions such as problem gambling. Their services are available to all Filipinos, and initial consultations are free of charge.

Crisis Hotline: 1553
(Plain text — not a clickable link)

jiji1 Player Support

Our own Player Support team is trained in responsible gaming and is available 24/7 via live chat inside the jiji1 platform and mobile app. All conversations are confidential. We can help you activate any responsible gaming tool or process a self-exclusion request immediately.

Available: 24 hours, 7 days a week

Play Responsibly at jiji1

Ready to Play the Smart Way?

jiji1 is the sophisticated lounge experience built for Filipino players who know how to enjoy gaming responsibly. Set your limits, play within your means, and make every session count. Must be 21 or older to register.

jiji1 operates under applicable Philippine gaming regulations. Responsible gaming is a shared commitment between jiji1 and every player.